At Skill Council, we are committed to providing our students with the best online learning experience. Our Refund and Returns Policy outlines the conditions under which we offer refunds for course enrollments.

1. Refund Eligibility

• Refunds are available for courses if requested within 7 days of purchase.
• To be eligible for a refund, the student must not have completed more than 20% of the course content.
• Refunds will not be granted if the course has been completed or if the request is made after the specified refund period.

2. How to Request a Refund

• To request a refund, please contact our support team at admin@skillcounciledu.com with your purchase details and the reason for the request.
• Refunds are processed within  7 business days after approval.

3. Non-Refundable Situations

• Courses that are part of a promotional package or discounted bundles may not be eligible for a refund.
• Refunds are not applicable for downloadable course materials or one-time consultation sessions.

4. Technical Issues

• If you experience any technical difficulties that prevent access to the course, please reach out to us for assistance. We will work to resolve the issue as soon as possible.

5. Changes to This Policy

• Skill Councill reserves the right to update or modify this policy at any time without prior notice. Please review this page regularly for any changes.

We appreciate your trust in Skill Councill and strive to ensure your satisfaction with our courses. For further assistance or questions about our Refund and Returns Policy, contact us at admin@skillcounciledu.com.